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How to Edit an Email Template in akoyaGO

 

1. Navigate to the Tools workspace in akoyaGO.
 

Navigate to the 'Tools' Workspace in akoyaGO
 


2. Once in the Tools workspace, click on Email Templates on the side navigation bar.

 

Once in the 'Tools' workspace, click on 'Email Templates' on the side navigation bar
 

 

3. Select the Email Template you want to edit.
 

Select the Email Template you want to edit

 

 

4. Navigate to the correct tab. Make sure you are on the tab labeled Template.

 

Make sure you are on the tab labeled 'Template'

 

 

5. Edit your template. Click on the body of the email to make your edits. You can use the rich text editor inside this email template to format text and add hyperlinks to your Email Template.

 

Important: If you need to edit Dynamic Fields (highlighted in blue), you need to ensure you are using the correct syntax so these fields display correctly when the email is sent. For more information about editing Dynamic Fields, refer to Formatting Dynamic Values in Email Templates.

 

Click on the body of the email to make your edits. You can use the rich text editor inside this email template to format text and add hyperlinks to your Email Template.